PAYMENTS AND PRICES
We accept payments by PayPal, Visa, MasterCard, Discover and American Express.
PayPal is the preferred way to pay online because it’s safer and faster. PayPal stores and safeguards your card
and bank details, enabling you to pay online without entering your sensitive financial information every time you
shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly,
and your payment details are never shared on the internet. Prices are stated in Swedish kronor, including VAT. We
reserve the right to change prices without notice.

To pay with your card is easy and safe. All information about your card is transferred encoded. The safety standard of the technology is high and you can always feel safe when shopping in our webshop.
For deliveries to the rest of the world there will be shipping cost of 400-1500 SEK (inc VAT), not inclusive of any customs or import dutie.
This fee covers administration, packaging and freight. If you want to know the exact shipping cost email us at info@annaleena.se
Shipping takes approximately 14 business days depending on where in the world you are located.

DELIVERY TIME
When we have the product in stock we usally send it off within a week. If we need to order it from our blacksmith it takes about 3 weeks until we have it in stock. Special orders takes about 4-5 weeks to produce.

EXCHANGING OR RETURNING A PRODUCT
If you should wish to return or exchange a product, first let us know by sending an email to info@annaleena.se. Swedish customers are to contact us within 14 days following the delivery of the order, customers in EU within 14 days and customers out of Sweden and EU within 10 days. Wait for a confirmation email from us before shipping the product back to us. Shipping charges on returned items are at the customer’s expense. The customer are responsible for the returned items until they reach us, items lost in transportation will not be compensated for. Refunds for returned merchandise will be made within 14 days of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.

If you’ve received a damaged item, or if you have any questions or concerns regarding the conditions, please contact us at info@annaleena.se

COPYRIGHT
All rights reserved copying is prohibited.